Frequently asked questions

What is Peppol and why does it matter for my business?

Peppol is an international network for exchanging structured electronic invoices, widely used by government buyers. Irish public bodies have had to be able to receive EN 16931 e-invoices since 18 April 2019 (central government) and 18 April 2020 (sub-central), under S.I. 258/2019 transposing Directive 2014/55/EU. Suppliers are not legally required to send e-invoices to public bodies, but several bodies prefer or require structured or Peppol invoices, so check your contract and purchase order terms. From 1 November 2028 Revenue's roadmap also requires every Irish business to be able to receive structured e-invoices.

Do I need to set up Peppol myself?

You need a Peppol Access Point to actually transmit invoices over the network — PeppolInvoice.ie is not an Access Point and does not send invoices over Peppol. What we do is generate a UBL 2.1 XML file built to EN 16931 / Peppol BIS Billing 3.0 and a matching PDF for every invoice. You upload the UBL file to your own Access Point, or email the PDF directly. We recommend validating the file with your Access Point.

How long does it take to get started?

There’s no waiting period. Complete your company profile and you can generate your first invoice immediately.

Can I use PeppolInvoice.ie if I am a sole trader?

Yes, if you have an Irish VAT number. Peppol scheme 9935 is the VAT number (in the format IE followed by 7 digits and a letter, e.g. IE1234567T), and a VAT number is required to create a Peppol invoice here. A PPS number is not a Peppol ID for someone who is not VAT-registered; without a VAT number, ask your Access Point which other scheme it supports. Sole traders are in the same position as limited companies: suppliers are not legally required to send e-invoices to public bodies, but some buyers prefer or require them.

How do I find my buyer’s Peppol ID?

Look the buyer up in the Peppol Directory (directory.peppol.eu), or ask the buyer or check the purchase order. Each HSE area, county council and Education and Training Board has its own ID, so use the one for the specific body you are invoicing. You enter the buyer’s Peppol ID and scheme yourself when you create an invoice; PeppolInvoice.ie does not pre-load any public-body IDs.

What if I don’t have my own Peppol Access Point?

You can still email the PDF invoice directly to your recipient. For Peppol network delivery specifically, you’ll need an Access Point — several providers offer simple sign-up with no minimum volume, and your invoice file is already generated in the UBL format (EN 16931 / Peppol BIS Billing 3.0) they work with.

What VAT rates are supported?

We support all standard Irish VAT rates: 0%, 9%, 13.5%, and 23%. Each line item can have its own VAT rate.

Can I send invoices to private companies?

Currently PeppolInvoice.ie is optimised for B2G (business to government) invoicing in Ireland. Private companies can receive Peppol invoices if they are registered on the network — you can enter their Peppol ID and scheme.

What is included in the Free plan?

The Free plan includes 1 invoice (PDF + UBL XML) per month. No credit card required.

Can I cancel my subscription at any time?

Yes. Cancel any time from your account settings. You keep access until the end of your billing period — no pro-rata deductions.

What is the Pay as you go option?

If you only need to send one or two invoices, you can pay €5.99 per invoice with no subscription. Each purchase grants one invoice send.

Is my data secure?

Your data is stored in the EU region of our database provider. We share data only with the processors listed in our Privacy Policy (Anthropic, Stripe, Clerk, Supabase, Resend and Vercel), each for a specific purpose such as authentication, payments, email, hosting or the optional invoice-upload prefill. Your VAT number and IBAN are used only to generate your invoices.

What invoice format does PeppolInvoice.ie generate?

We generate UBL 2.1 XML built to EN 16931 / Peppol BIS Billing 3.0, the European standard used for Peppol invoices. We recommend validating the file with your Access Point before relying on it.

Can I get a copy of the invoice XML?

Yes — every invoice has a "Download UBL XML" button alongside the PDF, available immediately after generation. Your full invoice history is visible in your dashboard too.